Privacy Policy

At Brian & Michelle Vancouver, we respect your privacy and are committed to protecting your personal information. We ensure that any information you share with us is handled with care, confidentiality, and in accordance with applicable Canadian privacy standards.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Website activity and browsing behavior

How We Use Your Information

We use your information to provide a smooth, secure, and personalized shopping experience, including:

  • Processing and shipping your orders
  • Providing customer service and support
  • Sending order updates and relevant information
  • Improving our website, products, and services
  • Enhancing your overall shopping experience

Sharing Your Information

Your personal information is only shared with trusted third parties when necessary to operate our business, such as:

  • Payment providers
  • Shipping partners (such as Canada Post and UPS)
  • Technical and hosting service providers

We do not sell or rent your personal information. Your data is only shared when required to fulfill your order or comply with legal obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Canadian laws.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Analyze website traffic and user behavior
  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings.

Your Rights

As a customer, you have the right to:

  • Access your personal information
  • Request corrections to your data
  • Request deletion of your information
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Brian & Michelle Vancouver
📍 Based in Vancouver, Canada
📧 Email: info@brianmichellevancouver.com